Spearing Service L.P. is a subsidiary of Mullen Group Ltd.
Serving Alberta, Saskatchewan, Manitoba, North Dakota and Montana since 1956.
© Copyright 2025 Spearing Service L.P.
Website by Rayova
Company Name: Spearing Service L.P.
Report Period: Year 2 Progress Report (2025) – reflecting on the second year of our 2023–2025 Accessibility Plan.
Spearing Service L.P. is committed to building a culture of inclusivity and accessibility. This inaugural Progress Report highlights the steps we have taken in the past year to remove barriers and improve accessibility in our operations, in compliance with the Accessible Canada Act.
We recognize that becoming fully accessible is a journey. Challenges remain, such as increasing the accessibility of some legacy IT systems and reaching more persons with disabilities in our talent pipeline. However, the progress made in this second year demonstrates our strong commitment to a barrier-free workplace. This report provides a detailed account of our actions in each priority area, the feedback we received through consultations, and our plans for continuous improvement.
Spearing Service L.P. is a leader in North American Fluid Solutions, delivering safe and reliable services through the dedication of our skilled employees. We conduct business professionally and responsibly as corporate citizens, fully committed to the environment and public safety. We published our first Accessibility Plan (2023–2025) in June 2023, outlining our commitments to removing barriers in areas ranging from employment practices to the built environment.
This 2025 Progress Report describes what we have done in the second year of our Accessibility Plan to fulfill those commitments. It is prepared in accordance with the Accessible Canada Act’s requirements for federally regulated employers. The report covers progress in each of the Act’s priority areas, summarizes consultation with persons with disabilities, and notes how feedback has shaped our actions. It also reaffirms our ongoing dedication to creating an inclusive workplace for employees and an accessible service experience for clients.
Spearing Service L.P. is dedicated to becoming an accessibility-confident organization. We envision a workplace where physical, technological, systemic, and attitudinal barriers are continually identified and removed. By 2040 (the goal year for a barrier-free Canada), we aim to have embedded accessibility into all aspects of our operations and culture. This vision drives the efforts documented in this report.
In our Accessibility Plan, we identified actions across seven key priority areas defined by the ACA. The following sections detail our progress in each area over the past year. For each priority area, we recap the relevant goals from our plan, describe measures taken, and note any outcomes or ongoing efforts.
Feedback Process & Contact Information: We have established a dedicated Accessibility Officer to receive feedback on our Accessibility Plan and its implementation. The officer’s title and contact information are provided below. This information is published on our website and in this report to encourage input from employees, customers, and the public.
Individuals can use the above channels to request this Progress Report, our full Accessibility Plan, or our feedback process description in alternate formats. As of this publication, we have prepared alternate formats including large-print and audio versions, available upon request within 15 business days.
Planned Goal: Add accessibility as an evaluation metric when acquiring or developing new software or technology, with support from Corporate Office as well as review website content for any minor barriers, including assessing the following:
Actions & Progress: Created a new website in April 2025 that meets the WCAG 2.1AA standards for web content and relevant accessibility guidelines for software. Achieved a 100% score on the PageSpeed Accessibility Insights.
Planned Goal: Make all organizational communications clear and accessible to employees, drivers, and customers, including non-digital communications.
Actions & Progress: Currently in progress: creating more visual identification for offices and shops, such as washroom and office signage. As more detailed barriers are identified and feedback provided, they will be addressed.
Planned Goal: Review procurement practices and improve, where reasonable and applicable, to consider accessibility in the purchase of goods, services, and the use or purchase of facilities.
Actions & Progress: Continued monitoring of procurement processes and implementation of changes where necessary.
Planned Goal: Review the accessibility of design and delivery of programs and services with respect to employees and customers with disabilities.
Actions & Progress: Spearing Service L.P. primarily provides transportation services to businesses. While we do not have public-facing programs in the way a government service provider might, we looked at how our core services can be made more accessible. Internally, we examined our employee programs (like training, professional development, and health benefits enrollment). We are in the process of transitioning our safety meetings to our online training platform for people who may face barriers attending in-person. In regard to the online-training, we offer in-person support for people who may struggle with technology or have concerns with accessibility.
Planned Goal: Assess the accommodations available for vehicles and equipment that would be compliant with the Company’s occupational health and safety, and other relevant legislative, contractual and other obligations for opportunities for safe implementation.
Actions & Progress: As a freight carrier, our primary “passengers” are shipments rather than people. We will continue to have our feedback channel available if any accommodations need to be made for either employees or customers.
Planned Goal: The Company will review and update, as necessary, its emergency and disaster response plans to account for employees, and visitors with disabilities. Review Company workspaces, and customer facing facility areas to identify any physical barriers, by the end of 2025 and plan improvements. Evaluate facilities to verify that smoke, fire and other emergency alarms have visual and auditory signals and assess if improvements are required
Actions & Progress: The emergency and disaster response plans are reviewed and updated on a yearly basis and the company currently has plans in place for people with disabilities. We are still in the process of receiving feedback and identifying physical barriers by the end of 2025. We will then plan for improvements and work to eliminate barriers. We have identified that smoke, fire, and other alarms need improvements and are working towards resolving them.
Spearing Service L.P. understands that listening to those with lived experience of disabilities is crucial for meaningful progress. We approached consultations and feedback collection as ongoing processes, not one-time tasks. Below we describe how we gathered input and how it influenced our actions.
We chose to consult with people who actively engage within our organization and who frequently visit our facilities to gain a better understanding of the barriers that they face when interacting with our business. These people consisted of:
These consultations were invaluable. They not only fulfill the ACA requirement to consult persons with disabilities, but also helped us gauge the real-world impact of our actions. We created a questionnaire that consisted of 6 questions that touched on expressing any barriers that our employees may face and gave them the opportunity to provide recommendations. This consultation took place from April 28 to May 15, 2025. We provided paper copies during our meetings and recommended that employees take them home and return them at a later date. Different methods were made available upon request. Overall, we will use this consultation to further evaluate our Accessibility Report and overcome new barriers that are identified.
We did not receive any feedback through our established channels throughout the year, but we did receive some feedback from our consultations. Below are some common themes of feedback and how we will respond:
All formal feedback received about our Accessibility Plan or accessibility in general is logged by Human Resources. We will continue to keep feedback channels open and highly visible, as they guide our improvement efforts. We welcome all parties to provide feedback on accessibility and will ensure that it is addressed.
Spearing Service L.P. operates under federal jurisdiction, so we adhere to the Accessible Canada Act and its regulations, as well as any sector-specific accessibility rules. In the transportation sector, the Accessible Transportation Planning and Reporting Regulations (ATPRR) apply to certain providers. As a trucking company focused on freight (not passenger) services, many provisions of transportation accessibility regulations (which often focus on passenger carriers like airlines, rail, and bus operators) do not directly apply to our operations. However, we have reviewed the relevant regulations to ensure we meet all applicable requirements.
We also comply with general employment and accessibility standards under federal law. This includes the Accessible Canada Regulations, which set out how we must prepare and publish accessibility plans, progress reports, and feedback processes. We confirm that this Progress Report contains all mandated content and headings as required. Additionally, where provincial accessibility legislation is relevant, we strive to align with those standards as well. By monitoring accessibility-related regulations and best practices, we ensure our initiatives not only fulfill legal obligations but also reflect the leading edge of accessibility in the industry.
The progress achieved in 2024 lays a strong foundation, but Spearing Service L.P. recognizes there is much more work ahead to reach full accessibility. In the coming year (2025), we plan to build on our momentum:
Looking further ahead, Spearing Service L.P. is committed to staying proactive. We will keep tracking developments in accessibility standards (such as new CSA accessibility standards or updates to web guidelines) and update our practices accordingly. Our ultimate goal is not just to meet regulatory requirements, but to exceed them, making accessibility a competitive strength of our company. Future progress reports will continue to transparently communicate our journey toward a barrier-free workplace.
In this second annual Accessibility Progress Report, Spearing Service L.P. has documented meaningful steps toward our vision of an inclusive, accessible organization. The report outlined our efforts across all priority areas – from employment and ICT to the built environment – and demonstrated a company-wide commitment to eliminating barriers. We have engaged with our employees and stakeholders throughout this process, and their voices have been instrumental in shaping our actions.
Accessibility is an ongoing commitment. We acknowledge that while progress has been positive, our work is not done. The company’s leadership remains fully supportive of the initiatives underway and those planned for the future. We will continue to allocate resources, both human and financial, to meet our accessibility goals. Additionally, we will maintain open lines of communication for feedback. If you have any comments or suggestions regarding this report or our accessibility efforts, we encourage you to reach out to our Human Resources Department (contact information in the General section above). Alternate formats of this report are available upon request.
Spearing Service L.P. is proud to contribute to the broader goal of a barrier-free Canada. By sharing our progress transparently, we hold ourselves accountable and hopefully inspire other organizations in the trucking and logistics sector to advance their own accessibility journeys. We look forward to reporting further progress in our next update. Together, through sustained effort and collaboration, we will move closer to a fully accessible workplace and society.
Spearing Service L.P. is a subsidiary of Mullen Group Ltd.
© Copyright 2025 Spearing Service L.P.
Website by Rayova
